General Terms and Conditions (T&C)
These General Terms and Conditions (hereinafter "T&C") apply to all contracts between Philipp Grünitz, Sustainable Analytics (hereinafter "Provider") and the customer (hereinafter "Customer") regarding the creation of Power BI reports, dashboards, consulting services, and training in the field of data analysis.
1. General Provisions
Contractual partner is Philipp Grünitz, Sustainable Analytics, [Your address], Analytics@Gruenitz.ch, +41 78 403 33 64. The contract is concluded through offer and acceptance. The Provider's offer is made in text form. Acceptance occurs through confirmation by the Customer in text form or through payment of the agreed remuneration.
2. Service Description
The Provider creates Power BI reports and dashboards for the Customer according to the agreed specifications. The services include, depending on the agreement: Creation of reports, preparation of Power BI reports for individual departments, training of employees for the creation and maintenance of Power BI reports, consulting and first-level support for the introduction of Power BI, support for presentations for management, stakeholders, and auditors. The reports are created on a project or time basis. Support is provided via email or telephone during normal business hours.
3. Prices and Payment Terms
The remuneration is based on the respective agreement and can be project-related or on an hourly basis. Payment is made by bank transfer to the Provider's account as indicated on the invoice and is due without deduction within 30 days after invoicing. In case of late payment, the Provider is entitled to temporarily suspend the agreed services after prior reminder.
4. Contract Duration and Termination
For projects on a fixed-price basis, the contract ends with the acceptance of the agreed services. For ongoing services, a notice period of one month to the end of the month applies, unless otherwise agreed. Termination must be made in text form via email. The right to extraordinary termination for good cause remains unaffected.
5. Cooperation and Customer Obligations
The Customer shall provide the Provider with all information, data, and access necessary for the performance of services in a timely manner. The Customer shall designate a contact person who is responsible for coordination and can make or facilitate necessary decisions. Delays due to lack of cooperation by the Customer are not the responsibility of the Provider and may lead to schedule changes and additional costs.
6. Data Security and Data Protection
The Provider treats all data and information received in the course of cooperation confidentially. The Customer remains the owner of their data and is responsible for its lawful use and transmission. The Provider implements appropriate technical and organizational measures to protect customer data but cannot assume liability for data loss unless the loss was caused by the Provider intentionally or through gross negligence.
7. Copyright and Usage Rights
The copyright to the Power BI reports created and other work results remains with the Provider. The Customer receives a simple, unlimited in time right of use for the created works. This includes the right to use the reports for the agreed purpose and to make changes. The complete transfer of all rights can be agreed upon separately.
8. Reference Naming
The Provider is entitled, after prior agreement with the Customer, to list the services provided as a reference and to refer to them on their own websites. The Customer may object to being named as a reference at any time.
9. Warranty
The Provider guarantees that the services provided meet the agreed requirements. Defects must be reported immediately and will be remedied by the Provider. The Provider commits to fixing defects within a reasonable period.
10. Liability
The Provider's liability for slightly negligent breaches of duty is excluded, provided these do not concern essential contractual obligations, damages resulting from injury to life, body, or health, or guarantees. The Provider's liability is limited to foreseeable, typically occurring damage. The Provider is not liable for lost profits or indirect damages unless these were caused intentionally or through gross negligence.
11. Final Provisions
Swiss law applies. The place of jurisdiction for all disputes arising from this contract is, as far as legally permissible, the Provider's registered office. Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions shall remain unaffected. Changes to these T&C will be communicated to the Customer in text form. They are deemed approved if the Customer does not object within one month after receipt of the notification of change.
- The disclosure of confidential information and data of the Customer to third parties only occurs with the express consent of the Customer, unless a legal obligation exists.
- A transfer of the rights and obligations from this contract by the Customer to third parties requires the prior written consent of the Provider.
- No verbal side agreements exist. Changes and additions to the contract require text form.
Last updated: April 2025